Key Questions and Considerations When Looking for Your Next New Home.

Choosing a personal care community for yourself or a loved one is a significant decision that requires thoughtful consideration. Exploring the different options first-hand and getting answers to your questions is key to finding the best match… but what exactly should you be looking for? While this process can feel overwhelming, a detailed checklist can help guide you along the way!

Tour Preparation

1. Research, Research, Research! Do an online search or reach out to friends and family to find personal care communities in your area. Reading online reviews and seeking the opinions of others can help you feel more comfortable with your options. Create a list of the communities you’re interested in, including the addresses, contact details, and other helpful links.
2. Schedule Your Visits. Contact the communities by phone or email to set up tours. Ask if they offer virtual tours if an in-person visit isn’t available at the time. Choose a time that allows you to explore without feeling rushed, preferably when staff and current residents are available.
3. Gather Questions. Make a list of questions to ask during your tour, focusing on the specific needs you want your community to meet and concerns you may have.

Here is a list of questions you might want to ask and things to look out for. The more information you have – the better!

Environment and Atmosphere:

• Assess the cleanliness and upkeep of the community. Is it welcoming and well-maintained?
• Are the common areas comfortable and appealing?
• Do residents appear happy and engaged?
• Are there social activities taking place? Do residents seem to enjoy them?
• Look for safety measures like handrails, non-slip flooring, and well-lit areas.
• Ask about emergency protocols and how staff handle emergencies.

Staff and Care:

• Ask about the training and qualifications of the staff. What type of training do they receive?
• How many staff members are available on duty at any given time?
• How are personalized care plans created?
• What is the process for assessing each resident’s needs?
• How does the community keep families informed about residents’ care and any changes?

Living Arrangements:

• Review the types of rooms available. Are they private or shared? What is the furnishing like?
• What personal items can residents bring with them?
• Assess the community’s accessibility. Is it easy to navigate for individuals with mobility challenges?
• Are there any restrictions on visiting hours, and can family and friends visit whenever they want?

Dining Options:

• Check out the dining area. Is it clean and inviting?
• Ask about the meal choices: How frequently are the menus updated? Can they accommodate dietary restrictions?

Activities and Amenities:

• What kinds of activities are available? Are there options that appeal to different interests and abilities?
• Ask about transportation options for outings and appointments. Is there a shuttle service available?
• How often are trips arranged outside the community?
• Are there options for onsite physical therapy or healthcare visits?
• Are there programs that focus on mental health and cognitive engagement?

Financial Considerations:

• Ask for a detailed explanation of the costs. What is covered by the monthly fee, and are there any extra charges?
• Are there options for financial assistance or payment programs available?
• Take a close look at the contract terms. Are there any penalties for ending the agreement early?
• What is the procedure for fee increases? Is there a required notice period?

Post-Tour Reflection and Follow-Up

After each tour, write down your thoughts and any details that stood out to you. Rate each community based on what matters most to you, like safety, activities, and cost. If you have more questions after the tour, don’t hesitate to contact the community for answers. It’s also helpful to talk about what you found with family members, as their opinions can give you a different perspective and help you make your decision for yourself or a loved one. Take your time making a decision that brings peace of mind to you and your family.

When it comes time to make a decision, selecting a personal care community involves finding the right mix of comfort, care, and a sense of belonging for yourself or your loved one. The best fit should not only meet care needs but also enhance overall quality of life.